How to fix Kodi error: Check the log for more information

16 710,552

Are you tired of getting the kodi error “ Check the log for more information ” ? I know this can drive someone mad.

kodi error check the log for more information

There are 2 solutions to fix this.

Solution 1: Clear Cache and Purge Packages

To do this you will need the add-on called “Maintenance Tool”. If you don’t have it already under your Programs tab, you can install it through “Add-on Installer”. Well, if you don’t have “Add-on Installer” you should really install it because it makes your life very easy when you need to install an add-on. Check how to install add-on installer or how to install an app through add-on installer.

Well, now I will assume that you already installed the Maintenance Tool add-on.

  1. Now open the Maintenance Tool addon and choose General Maintenance
  2. Select Clear Cache
  3. Select Purge Packages
  4. Press the “Yes” button when prompted to delete files
  5. Now go back to the home screen and exit from Kodi in the Power icon located on the left bottom corner of your screen.

Open Kodi again and test if the message continue to show up. If you continue to get that annoying error message, continue to read this article.

As a Kodi user I recommend you to use a VPN while you use Kodi to watch movies / TV Series or TV Channels. A VPN will unlock geo-blocked content, unblock sources and keep you anonymous online. I highly recommend the IPVanish VPN, it’s easy to use and it won’t slow down your internet connection.
We’ve arranged an EXCLUSIVE deal with Ipvanish to give our readers 20% discount. Just follow this link

Solution 2: You need a VPN

If you tried to clear cache and purge packages and you still get the error, that should mean that you are trying to access geo-blocked content or your ISP (internet service provider) is blocking that sources because of copyright reasons.

A VPN is your best solution: A VPN is a legal software that makes you anonymous while using the internet. That’s an awesome security tool to have in your laptop because virus and spyware needs your IP to infect you and the VPN hides your IP and masks to a totally different IP address. You can also search privately, there are no logs of your activity.

Why is this legal? Because you have the right to privacy.

How does this solve the Kodi errors?

Well, if you install the VPN software in your device (supports laptops, android tv boxes, smartphones, etc), you can easily choose the country to where you want to mask your IP. So if you are from EU and want to watch US content, you just choose to mask your IP to USA – Very easy.
But sometimes is not just about geolocation, sometimes your ISP (internet service provider) blocks some content because of the copyright. So when you connect to the VPN, to any country (you can connect even to your country), you will be anonymous, so your ISP won’t be able to track what you accessing, so the content won’t be locked anymore. Total freedom!

Which VPN should I subscribe? Which is the best for Kodi?

Well, I tested many VPNs and IPVanish is the special one! Its also the most recommended by Kodi users. The price is very good and is faster than the competitors. 

best vpn for kodi ipvanish

BTW, I don’t recommend free VPN’s as you get very slow connections and you won’t be able to stream properly.

Click here to know how to setup a VPN for your Kodi Box

We’ve arranged an EXCLUSIVE deal with Ipvanish to give our readers 20% discount. Just click on the button bellow.

Access All Kodi Add-ons Now!

Thank you all

SUBSCRIBE OUR NEWSLETTER
Subscribe to our newsletters and get free weekly Kodi tips and tutorials.
  We hate spam and never share your details.

You might also like More from author

16 Comments

  1. Denice says

    When I go to maintenance tool it opens up there is cache and packages. I clear yes to cache but the is no purge it is the same as cache so do I do the same for packages, just say yes as it does not say purge.

  2. Toby Bauter says

    Kodi 16 on TV works fine..kodi 17 on android fails for turks playlist
    “plugin.video.ukturk” dependent on version 2.1.0 of the xbmc.python api
    19:54:24.580 T:18446744071864580384 ERROR: EXCEPTION Thrown (PythonToCppException) : –>Python callback/script returned the following error<–
    – NOTE: IGNORING THIS CAN LEAD TO MEMORY LEAKS!
    Error Type:
    Error Contents: No module named urlresolver
    Traceback (most recent call last):
    File “/storage/emulated/0/Android/data/org.xbmc.kodi/files/.kodi/addons/plugin.video.ukturk/default.py”, line 2, in
    import xbmc , xbmcaddon , xbmcgui , xbmcplugin , urllib , urllib2 , os , re , sys , datetime , urlresolver , random , liveresolver , base64 , pyxbmct , glob , net
    ImportError: No module named urlresolver
    –>End of Python script error report<–

  3. AndyMcE says

    I took Kodi 17 off because it just wouldn’t start with window 7. I am running 16 but I can’t get it to play any videos even though it used to play fine before I installed 17! I have tried it with and without my VPN. Weirdly it runs fine using 17 on my firetv box, with or without the VPN being on!

  4. Moe says

    I think my error is coming from me using 2 IPTV services. One that came with the build i’m using an the other from the primum IPTV compnay I’m using. I just don’t know which ones to disable.

  5. Phil says

    How to Uninstall everything and start over

    1. Pamela says

      you can download the fresh start addon and this will clear all addons and builds you have created

  6. Adrian says

    Thanks for the recommendation. IPVanish works very well with kodi 😀

  7. Kristel says

    I jusy uninstalled 17 went back and installed 16 again and no more errors or issues.

    1. Dave says

      I’m new so I do I check if I downloaded 17 or 16

      1. admin says

        Hi. In SYSTEM > System Info

    2. Seemab says

      Hi Kristen – how did you install 16? I can only find 17 and I keep getting parsons error!!? Thanks!

  8. Yiannis says

    It worked like a charm!! Thank you!!

  9. Andy says

    Woohoop!! Thank u so much! I did it w option 1 🙂

  10. Jonathan says

    Thanks alot. Great read very informative.

  11. geo says

    Thaks a lot. It worked !

  12. Deloris says

    thank you it was most helpful.

Leave A Reply

Your email address will not be published.

WAIT
Before you go, subscribe our free newsletter and get weekly kodi tips and tutorials.
Subscribe Now
Subscribe our free newsletter and get weekly kodi tips and tutorials.
SUBSCRIBE OUR NEWSLETTER
Subscribe to our newsletters and get free weekly Kodi tips and tutorials.
  We hate spam and never share your details.